Payment & Safety
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All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.
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Yes, we accept online payments. All payment processing and vital customer information is quick, easy, and secure.
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We use all major carriers, and local courier partners. Use the shipping estimator in the cart to check your shipping rates.
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We accept payments from major credit card companies like Visa, Mastercard, and American Express.
Shipping & Delivery
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At Monoschic, we are dedicated to delivering our handcrafted masterpieces to nail enthusiasts with a passion. Currently, our services are exclusively available to customers within the United States.
*Please note that domestic shipping typically takes between 5 to 8 days. Deliveries to Hawaii, Guam, and Puerto Rico may require additional time.
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Yes, we're thrilled to offer complimentaryshipping on all orders exceeding $49 USD.
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Currently, our services are exclusively available to customers within the United States.
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We're sorry to hear your tracking isn't updating. Occasionally, carriers may take 1-2 business days to update shipment statuses. If you're still facing issues a few days after receiving your tracking number, Please contact us with your order details. We're Happy to help!
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We use all major carriers, and local courier partners. Use the shipping estimator in the cart to check your shipping rates.
Return & Exchange
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Yes, we offer returns. Please note, the return period is within 14 days from the receipt of your package. Due to the intimate and personalized nature of our products, returned items must be unopened, unused, and in their original condition. We highly value the trust you place in us and prioritize your health and safety above everything else. A gentle reminder: Before sending any items back to us, please reach out for approval. We're here to assist you, ensuring your Monoschic experience is nothing short of exceptional.
For More information Please check our Returns & Exchange Policy.
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We recognize that achieving the ideal fit may necessitate a few tweaks. Should you require a different size, we're eager to assist with an exchange up to 14 days following the delivery of your order. Just reach out to us via chat or email, providing your order number, and we'll walk you through the exchange procedure.
For an exchange to be processed. kindly ensure the following:
- The item must be in the same condition as when it graced your doorstep.
- It remains untouched and unused, with the toolkit intact.
- The item must be its original packaging, ready for its next journey.
A gentle reminder: Before sending any items back to us, please reach out for approval. We're here to assist you, ensuring your Monoschic experience is nothing short of exceptional.